Privacy Policy

Effective date: November 8, 2026

Accord Mediation ADR ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit accordmediationadr.org or use our dispute-resolution services.

Information We Collect

We may collect your name, email address, phone number, details about your dispute or requested services, payment and billing information, information submitted through forms or other communications, and technical information such as your IP address, browser type, device information, and website usage data.

How We Use Information

We use information to respond to inquiries, provide dispute-resolution services, communicate about your matter, process payments, maintain billing records, improve our website and services, protect against fraud and misuse, and comply with legal and professional obligations.

Sharing of Information

We may share information with service providers that help operate our website, process payments, provide communications, or deliver services. We may also disclose information when required by law or legal process, or to protect our rights, clients, or others. We do not sell your personal information.

Payment Information

Payments may be processed by third-party payment providers. We may not store complete payment-card information on our own systems. Payment providers handle payment data according to their own privacy policies.

Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, dispute-resolution, and professional-recordkeeping requirements. We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and our legal or professional obligations. You may opt out of non-essential communications by following unsubscribe instructions or contacting us directly.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

For privacy questions or requests, contact us through the contact information provided on accordmediationadr.org.